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Santander offering Bristol residents free fish and chips in return for scam emails

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Written by: Hannah Baker | Posted 19 October 2017 15:19

Santander offering Bristol residents free fish and chips in return for scam emails

As part of a nationwide tour to educate the UK about fraud, Santander is heading to Bristol on Saturday 21 October with a van that will accept phishing emails and smishing tests as payment for fish and chips.

The bank has launched the initiative following research revealing a staggering 86 per cent of Brits regularly receive these scams. 

According to Santander, each person received an average of 16 fraudulent emails, texts or calls last year. This means up to 600 million phishing, smishing and vishing attempts potentially took place in the UK in the last 12 months.

Customers at Santander’s Phish and Chips van can simply present staff with a phishing email or smishing text in exchange for a portion of fish and chips, along with a side of advice on avoiding the tricks criminals use in their attempts to steal people’s money and identities.


Customers without a phishing email or text to show can alternatively take a short quiz to identify a scam email or text. 

Read more: Bristol mayor Marvin Rees outlines plans for future of the city

Reza Attar-Zadeh, head of customer experience at Santander UK, commented: “Santander takes the fight against fraud very seriously – we have seen the life changing impact it can have on people’s lives. 

"Consumer awareness is absolutely key to tackling what is currently one of the biggest threats to the security of people’s finances. Our Phish & Chips van is a way of delivering our three key fraud prevention messages in an engaging way while educating people that both banks and consumers have a role to play in keeping the fraudsters at bay.”

While phishing as a term may have entered the mainstream lexicon, Santander’s research shows that one in seven people don’t know the terms phishing, smishing or vishing at all, while almost three quarters of people are not fully familiar with their meaning.

The Phish & Chips van will be visiting Bristol from 12pm to 3pm and will be parked on St Augustines Parade, BS1 4UL.





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